Bard Manufacturing
Customer Application Engineer
4 days agoWhat's your preference?
Job Description
- Req#: 898781
- Provides engaging interaction to customers on Bard products, including specifying, maintenance, installation and repair.
- Prepares and delivers miscellaneous technical documents that will aid customers specifying Bard equipment.
- Creation of technical documents that will support training department needs on an as needed basis
- Effective and professional verbal and written communication with customers, sales reps, and end users to solve problems and assist them in a technical fashion.
- Can travel including overnight stays on an as needed basis. No more than 15% of travel expected with this position.
- Keeps informed on all Bard equipment and parts which requires a complete in-depth understanding of the total product line.
- Basic skills needed to attain respect of customers are: troubleshooting problems, assisting with equipment application questions, suggesting parts and/or offering quick, quality technical advice.
- In addition, this person may occasionally be asked to take technical phone calls in a backup role; when the situation requires
- Perform all other duties, as assigned
- Competitive salary
- Complete healthcare coverage (medical, dental, and vision)
- Life insurance
- 401(k) retirement plan
- Generous paid time off and holidays
- Gym membership reimbursement
- Tuition reimbursement
- Free access to Marathon Health Clinic for employees and covered family members
Bard Manufacturing Company, Inc., a leader in the HVAC industry, has an opening for a Customer Application Engineer at our Corporate office in Bryan, OH.
For over 110 years, Bard Manufacturing Company has been a family owned and operated company, leading the HVAC industry in the modular, classroom, equipment shelter, and other light commercial markets. With production facilities in Ohio, Georgia, and Mexico, we service our customers both nationwide and internationally by designing and manufacturing cutting-edge engineered products.
Role Overview :
The Customer Application Engineer plays a key role within the Sales and Marketing department, supporting distributors, sales representatives, and end users in selecting products that meet specific application needs. This support is typically provided through online, phone, and written communication across multiple sales channels.
In addition to application support, this role provides technical assistance both internally and externally, as needed. The engineer also collaborates with technical training to develop technical presentations and deliver internal training sessions.
A critical aspect of this position is contributing to New Product Development by helping define technical specifications. Success in this role depends on strong cross-functional collaboration with other departments.
Key Responsibilities include:
Join our team and enjoy a comprehensive benefits package designed to support your well-being and future:
Bard Manufacturing Company is an Equal Opportunity Employer
About the company
Bard HVAC - Delivering high performance heating and cooling products all over the world
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