Furniture Mart USA
Customer Care Associate
This job is now closed
Job Description
- Req#: CUSTO002977
- Full-Time (40 hrs/wk): Monday–Friday, 9:00AM-6:00PM
-
Alternating Saturdays
-
- Competitive Wage: $18/hour
-
Answer incoming calls from customers
-
Order parts for our customers, stores, and warehouses
-
Schedule sales orders, exchanges, credit memo's, and in-home repairs
-
Follow-up with customers
-
Process cancellations & reschedule deliveries
- Contact customers to schedule furniture deliveries
- $ Competitive Wages $
- Excellent Benefits Package including Medical/Dental/Vision/Life/Disability/Flexible Spending Plan/Health Savings Account/Paid Time Off/Employee Assistance Program/Referral Bonus/Profit Sharing 401(k)Plan with Employer MATCH!
- Great Employee & Family Discounts on our beautiful furniture, mattresses, and accessories!
- Casual Dress Attire
- Upon job offer, must be able to pass a background check prior to starting employment
- Computer and telephone experience required
- Ability to listen and effectively resolve problems
- Ability to act calmly under stressful conditions
- Exhibit excellent verbal communication and listening skills
- Possess customer-satisfaction focus with excellent customer service and interpersonal skills
Grow with our team as a Customer Care Associate at our Furniture Mart USA Corporate Office in Sioux Falls, SD! Make a positive difference by playing a key role in achieving our customer satisfaction! This exciting opportunity allows you to utilize your excellent customer service skills while being a part of a fun, friendly, family-like team. NO sales or collections involved!
WHAT DO WE OFFER?
REQUIREMENTS/QUALIFICATIONS:
Furniture Mart USA is an Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.- Full-Time (40 hrs/wk): Monday–Friday, 9:00AM-6:00PM
About the company
Furniture Mart USA, founded in 1976, is a family-owned furniture retail organization with over 40 stores.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.