Continuum Global Solutions

Customer Care Coordinator - Healthcare (100% Remote Virginia)


PayCompetitive
LocationRichmond/Virginia
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 6048
      Employer Industry: Customer Care Services

      Why Consider this Job Opportunity:

      - Competitive pay up to $15 per hour + Overtime during peak needs
      - Access up to 50% of your pay immediately after your shift
      - Health Insurance (Medical, Dental, Vision) & Other Benefits
      - Pet Insurance
      - Paid, Virtual Training
      - Remote work environment

      What to Expect (Job Responsibilities):

      - Answer Inbound Calls from Customers and Address Questions & Concerns
      - Provide Information About Their Insurance Coverage & Benefit Plans
      - Resolve Concerns to Simplify Their Healthcare Experience
      - Navigate Through Multiple Computer Applications with Speed & Accuracy
      - Adapt to Learn New Call Types When Business Needs Change & Flex Support in Those Areas

      What is Required (Qualifications):

      - 18+ Years Old & High School Diploma/GED
      - Professional Positive Attitude & Courteous Telephone Etiquette
      - Full-Time Schedule Availability to Meet Business Needs (Includes evenings and weekends)
      - Willing to submit a Drug Test and Background Check

      How to Stand Out (Preferred Qualifications):

      - No additional preferred qualifications mentioned

      #CustomerCareServices #RemoteWork #CompetitivePay #HealthcareBenefits #ProfessionalDevelopment

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Continuum Global Solutions is a leading customer care provider for companies worldwide. Our customers rely on our peoples’ experience to deliver superior service across multiple contact channels.