Tanger Outlets
Customer Care Manager (Remote)
This job is now closed
Job Description
- Req#: CUSTO002851
Employer Industry: Retail and Outlet Shopping
Why consider this job opportunity:
- Competitive salary
- Generous suite of medical, dental, and vision benefits
- 401(k) match
- Paid time off and holidays
- Paid volunteer hours
- Tuition reimbursement
What to Expect (Job Responsibilities):
- Manage remote Virtual Concierge team nationally, ensuring adherence to company policies
- Own recruiting, onboarding, and training of Virtual Concierge team
- Create and maintain scheduling for Virtual Concierge team
- Train incoming field management team members on various programs
- Provide helpdesk support for company's messaging platform
What is Required (Qualifications):
- Ability to instill a sense of teamwork and build positive relationships
- Excellent organizational and time management skills
- Strong leadership skills
- Knowledge of accounting principles and financial administration
- Attention to detail
- Excellent interpersonal skills
- Ability to multi-task and work independently
- Outstanding verbal and written communication skills
- High school diploma with 5+ years of customer experience or brand experience
- 1-2 years of management/supervisory experience
How to Stand Out (Preferred Qualifications):
- Bachelor's degree in Marketing, Brand Management, Communications, Public Relations, or Business Administration
- Experience in commercial real estate or the retail environment
- 2-5 years of experience in administrative and/or executive support roles
#RetailIndustry #CustomerService #LeadershipOpportunity #CompetitiveSalary #ProfessionalDevelopment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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