Employer Industry: Medical Devices

Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive pay
- Comprehensive benefits package
- Remote work flexibility
- Chance to impact patient outcomes positively

What to Expect (Job Responsibilities):
- Analyze and troubleshoot basic to complex product issues
- Educate patients and customers on product maintenance and use
- Adhere to regulatory guidelines in product support activities
- Document and maintain records of customer interactions
- Identify patterns in customer issues for product improvement

What is Required (Qualifications):
- Associates/bachelor’s degree in related field preferred
- Proven experience in product support or a related customer-facing role
- Strong communication skills
- Technical aptitude in troubleshooting product-related technical systems
- Computer literacy with Microsoft Office experience

How to Stand Out (Preferred Qualifications):
- Medical or clinical experience
- Listening, speaking, reading, and writing fluency in Spanish
- Experience with CRM systems and support tools

#MedicalDevices #ProductSupport #RemoteWork #CareerGrowth #CustomerService

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