Onsite Customer Care Representative - $15/hr. plus monthly incentives! Monday through Friday, 10:30am-7:00pm – NO WEEKENDS!

Are you looking for a company that values your opinion and is invested in YOU? Here at CAPITAL, we’re focused on the success of our people – employees, customers and clients! Being a part of our customer care team means empathizing with our customers, identifying and providing solutions, all while making positive impacts on our customers’ day through phone interactions!

Complete a full-time 4-week training to gain the knowledge, skills, and confidence necessary to help you achieve success in your career. Our self-paced style of training includes on the job training and getting to practice with mentors to ensure you have the tools and resources necessary to thrive in your career!

Do these qualities sound like you? Our Customer Care Reps are best described as:

• Smooth, efficient, and confident phone communicators – the voice of our company.
• Calm under pressure, able to adapt and be resilient.
• Creative problem solvers, engaged in finding the right solution for each customer.
• Organized and efficient in taking notes on customer accounts while managing multiple tasks.
• Friendly competitors always looking to meet or exceed performance goals.
• Naturally optimistic with a positive outlook when faced with challenging situations.
• Understanding, caring and committed to the success of our customers and organization.

What’s in it for you at CAPITAL Services:

• Competitive benefits package including health insurance, dental, vision, 401K + company match up to 6%, tuition reimbursement, paid parental leave, 3 weeks of paid vacation, 11 paid holidays, & paid sick leave.
• Consistent work schedule with no weekend hours.
• Regular one on one meetings with your manager focused on you and your development.
• Career path opportunities - each step earning an increase in pay.
• The little things that make a difference: company outings (both on and off-site), LOTS of food, ongoing games and contests to win awesome prizes, extra monetary bonuses throughout the year, and a leadership team who cares about YOU!
• Opportunities to volunteer and be involved in the community.

Follow the link below to find out what it’s like to be a Customer Care Representative at CAPITAL Services.

Video: What it's like to be a Customer Care Representative at CAPITAL Services

At CAPITAL, we are committed to connecting people with convenient purchasing power for life’s needs. Our team consistently strives for improvement and focuses on excellence in everything we do. We challenge ourselves to be better every day through learning, adapting, and evolving! Interested in working for an employer who values ongoing growth and innovation? We invite you to apply by clicking on the apply button above and using the navigational buttons to complete the application process.