Nordstrom
Customer Care Specialist 1 - Remote - Nevada
This job is now closed
Job Description
- Req#: R-722361
Employer Industry: Retail Customer Service
Why consider this job opportunity:
- Salary up to $26 per hour
- Work from Home Subsidy of $50/month
- Comprehensive benefits package including Medical/Vision, Dental, Retirement, and Paid Time Away
- Merchandise discount and Employee Assistance Program (EAP) resources
- Opportunity to be a Brand Ambassador for a well-known retail company
- Fully remote work environment with flexible scheduling
What to Expect (Job Responsibilities):
- Act as a Brand Ambassador, providing exceptional service to customers
- Troubleshoot and resolve customer service inquiries via phone
- Provide critical service and product information to ensure customer satisfaction
- Process orders and enter data into the order entry system
- Track customer packages and perform other assigned duties
What is Required (Qualifications):
- Minimum of 6 months experience in a customer service-focused environment, such as contact center, retail, hospitality, or food and beverage
- Ability to meet work from home guidelines and expectations
- Excellent communication skills
- Capability to work in a fast-paced environment with a high sense of urgency
- Access to a quiet, distraction-free, secure home workspace with wired, high-speed internet
How to Stand Out (Preferred Qualifications):
- Experience in a contact center environment
- Familiarity with computer systems and basic troubleshooting
- Flexibility to work nights, weekends, and holidays as needed
#RetailJobs #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
An incredible eye for what's next in fashion. A passionate drive to exceed expectations. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion. Nordstrom, Inc. is a leading fashion retailer offering compelling clothing, shoes and accessories for men, women and children. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.
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