CareSource
Customer Care Specialist I - Indiana - Remote
This job is now closed
Job Description
- Req#: R7227
Employer Industry: Healthcare Insurance
Why Consider this Job Opportunity:
- Starting pay up to $18/hr
- Opportunity for career advancement and growth within the organization
- Work from home/remote position within the state of Indiana
- Comprehensive benefits package including health, dental, and vision insurance options
- Supportive and inclusive work environment
- Engaging and innovative team members fostering employee success
What to Expect (Job Responsibilities):
- Resolve member or provider routine service inquiries related to claims processing, benefit education, and eligibility inquiries
- Adhere to all HIPAA and State regulations
- Research and resolve open issues to ensure member or provider satisfaction
- Maintain accurate documentation of all communications
- Act as a mentor to new hire employees
What is Required (Qualifications):
- High School Diploma or equivalent
- Two (2) years of customer service experience
- Proficiency in computer skills with a typing speed of 35 WPM
- Strong written and verbal communication skills
- Ability to work independently and in a team environment
How to Stand Out (Preferred Qualifications):
- Customer service experience in a call center setting
#HealthcareInsurance #CustomerService #WorkFromHome #CareerDevelopment #EmployeeBenefits
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
CareSource is a nonprofit that began as a managed health care plan serving Medicaid members in Ohio.
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