UGI

Customer Experience Advocate I (REMOTE)


PayCompetitive
LocationCharlotte/North Carolina
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 23155
      Employer Industry: Propane Distribution

      Why Consider this Job Opportunity:
      - Hourly rate of $18
      - Comprehensive benefit programs including medical, dental, vision, and retirement savings plans
      - Paid time off, parental leave, and disability coverage
      - Opportunity to interact directly with customers and provide a quality experience
      - Collaborative work environment
      - Opportunity for growth and advancement within the company

      What to Expect (Job Responsibilities):
      - Respond to and process customer calls in a prompt and professional manner
      - Determine the nature of each call and provide clear and respectful communication
      - Resolve customer concerns and escalate complaints when necessary
      - Process orders, forms, applications, requests, and payments accurately
      - Maintain clear and complete documentation of customer interactions and transactions

      What is Required (Qualifications):
      - High School Diploma or Equivalent
      - One to two years of customer service experience, preferably in a contact center
      - Demonstrated understanding of computer-based tools and programs
      - Ability to work independently and within a team
      - Good problem-solving skills and judgment

      How to Stand Out (Preferred Qualifications):
      - No preferred qualifications mentioned

      #PropaneDistribution #CustomerService #CareerOpportunity #CompetitivePay #BenefitsProvided

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      An international energy distribution and services company