UGI
Customer Experience Advocate I (REMOTE)
PayCompetitive
LocationCharlotte/North Carolina
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 23155
Employer Industry: Propane Distribution
Why Consider this Job Opportunity:
- Hourly rate of $18
- Comprehensive benefit programs including medical, dental, vision, and retirement savings plans
- Paid time off, parental leave, and disability coverage
- Opportunity to interact directly with customers and provide a quality experience
- Collaborative work environment
- Opportunity for growth and advancement within the company
What to Expect (Job Responsibilities):
- Respond to and process customer calls in a prompt and professional manner
- Determine the nature of each call and provide clear and respectful communication
- Resolve customer concerns and escalate complaints when necessary
- Process orders, forms, applications, requests, and payments accurately
- Maintain clear and complete documentation of customer interactions and transactions
What is Required (Qualifications):
- High School Diploma or Equivalent
- One to two years of customer service experience, preferably in a contact center
- Demonstrated understanding of computer-based tools and programs
- Ability to work independently and within a team
- Good problem-solving skills and judgment
How to Stand Out (Preferred Qualifications):
- No preferred qualifications mentioned
#PropaneDistribution #CustomerService #CareerOpportunity #CompetitivePay #BenefitsProvided
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
An international energy distribution and services company