Alorica
Customer Experience Agent (Bilingual) Work At Home
This job is now closed
Job Description
- Req#: 217057
Employer Industry: Customer Service
Why Consider this Job Opportunity:
- Pay up to $XX/hr
- Opportunity for career advancement and growth within the organization
- Optional daily pay or weekly pay
- Leadership programs for professional development
- Paid training and tuition reimbursement
- Employee discounts program for groceries, travel, insurance, phone plans, health and wellness, and pet supplies
What to Expect (Job Responsibilities):
- Assist customers with product and service-related issues
- Document call-related information for auditing and reporting
- Update and maintain customer information as needed
- Upsell current customers on new or enhanced services
- Provide professional and courteous customer service
What is Required (Qualifications):
- High school diploma or GED
- Strong computer navigational skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills
- Exceptional listening/comprehension skills
How to Stand Out (Preferred Qualifications):
- Customer service experience is a plus
- Ongoing usage of phone and computer systems
- Work from a private residence with the required internet connection
- Customer-oriented mindset
- Professional and courteous demeanor
#CustomerService #CareerOpportunity #ProfessionalDevelopment #LeadershipPrograms #EmployeeBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Who is Alorica? It’s pretty simple, really. We’re a company that does one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the process, tools and technologies needed to deliver an insanely great customer experience. Every day, we find new ways to challenge the status quo and deliver innovative solutions—and we have a pretty awesome time doing it, too.
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