PayJoy
Customer Experience Representative
This job is now closed
Job Description
- Req#: 1bef3e98-12bf-4da0-8cf1-89c246e0ee48
- Atención a nuestros clientes por medio de Zendesk
- Llamadas de bienvenida, llamadas para atención de problemas
- Redes sociales
- Identificación de IDs
- Identificación de casos de fraude
- Garantías de productos
- Ser mayor de 18 años
- Tener más de 6 meses de experiencia en Servicio al Cliente o Call Centers
- Tener el bachillerato completo o licenciatura (completa o trunca)
- Inglés intermedio-avanzado (comprobable)
- Disponibilidad de 8 horas de trabajo 5 días a la semana
- Sueldo base + variable
- 30 días de vacaciones; licencia por enfermedad ilimitada
- Todos los beneficios de ley
- Apoyo para gimnasio ($500 USD)
- Apoyo de estudios ($2000 USD)
About the company
Consumer Finance for the Next Billion
Customer Experience Representative
Panama City /Go To Market – Customer Experience /Full-Time/ HybridAbout PayJoyPayJoy is a mission-driven company dedicated to helping a billion people around the world step into the modern financial system for the first time and supporting them on a path to financial success. Founded in 2015, PayJoy’s “secret sauce” technology turns a smartphone into collateral to jumpstart unbanked consumers into the credit system. We reached profitability in 2020 and are growing 3x annually, reaching 4 million happy customers and over a billion dollars of sales in 2022.This RoleCustomer Experience es el departamento que brinda atención a los miles de vendedores en todo el país y ayudan a miles de clientes extremadamente felices de estar con nosotros. A pesar de no hacer ventas, apoyan las operaciones diarias.Para seguir con nuestra operación de calidad, como hasta ahora ha sido, PayJoy está buscando a más personas proactivas, curiosas, con buena actitud, responsables, comprometidos, que tengan disponibilidad de horario, inglés intermedio - avanzado y busquen una empresa donde puedan tener desarrollo y oportunidades de crecimiento.Somos una empresa joven, pero con mucha experiencia, que nos encanta tener un ambiente de trabajo buena onda pero de mucha responsabilidad y éxito.Responsabilidades
Requerimientos
Beneficios
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * SpeedNotice
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