• Job Description

  Req#: 42729
  Industry: Customer Service and Support
  
  Why consider this job opportunity:
  - Competitive wages and paid training
  - Full benefits package including medical, dental, vision, 401k, and more
  - Paid time off
  - Employee wellness and engagement programs
  
  What to Expect (Job Responsibilities):
  - Provide customer support via telephone, email, or instant message
  - Handle customer inquiries and resolve basic support issues
  - Escalate technical product-related issues to appropriate department
  - Track and document support requests
  - Update customer information and ensure accuracy
  
  What is Required (Qualifications):
  - High School Diploma or equivalent
  - 18 years of age or older
  - Excellent customer service skills
  - Typing speed of 25 WPM
  - Proficient in PC operation and navigation
  - Effective communication skills, both oral and written
  - Ability to work independently and in a team environment
  - Ability to work in a fast-paced and changing environment
  - Strong listening skills
  - Ability to work remotely in a virtual team environment
  
  How to Stand Out (Preferred Qualifications):
  - N/A
  
  #CustomerService #Support #Teleperformance #FullBenefits #ProfessionalDevelopment
  
  We prioritize respecting candidate privacy and championing equal-opportunity employment. Central to our mission is partnering only with companies that echo this commitment. We strive to foster a fair, transparent, and secure hiring environment for all. Should you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  
  Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.

• About the company

  We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

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