• Job Description

  Req#: 106285

  Zurich North America is looking for a Customer Office & Distribution Intern to work out of our North American Headquarters in Schaumburg, IL, for the summer of 2024. You will work with ZNA’s Customer Office & Distribution team on projects that align the organization to effectively deliver on our customer strategy enabling Zurich to become the insurer of choice.
  
  Our intern will serve as an advocate for the customer, create a shared vision, inspire creativity, and create momentum around Zurich North America’s customer strategy, including:

  • Assist in planning, conducting, and analyzing customer, distributor, or market-oriented research, insight, and analysis activities to determine potential customers and market for products/services
  • Enable field teams through the development of new tools and insights to drive results
  • Streamline reporting tools for our internal partners
  • Support analytical projects related to NPS
  • Conduct primary and secondary research to understand customer and distributor needs
  • Assist with digital and brand marketing projects (E.g., manage campaign management process, monitor and report on digital marketing campaigns)
  • Take action on customer insights to drive favorable customer experiences to better position Zurich as a carrier of choice

  The role relies heavily on building strong relationships to deliver optimal outcomes. You will collaborate closely with marketing managers, distribution leaders, business unit colleagues, and various other stakeholders to identify and shape the experiences Zurich delivers. You will play a key role in engaging and motivating colleagues during Zurich North America’s journey to become customer led.

  Basic Qualifications:

  • Actively pursuing a Bachelor’s degree in Business, Marketing, Mathematics, Statistics or a related field
  • Currently enrolled in a Bachelor’s program and will be enrolled in the fall of 2024
  • Two or more years of college coursework (should be a rising Junior or Senior) and no prior years of experience required in the Administrative area
  • Microsoft Office experience
  • Be legally eligible to work in the U.S

  Preferred Qualifications:

  • Minimum cumulative GPA average of 3.0 (current GPA reported by your school)
  • Strong verbal and written communication skills
  • Knowledge of research and analytics principles, methodologies and techniques
  • Detail oriented
  • Collaborative
  • Strong problem-solving skills
  • Organization and time management skills
  • Self-motivated and able to work independently
  • Ability to multitask and adapt to a changing environment

  
  As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

  A future with Zurich. What can go right when you apply at Zurich?

  Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

  As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

  Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

  Location(s): Schaumburg, Illinois
  Remote Working: Hybrid
  Schedule: Full Time
  Employment Sponsorship Offered: No
  
  Linkedin Recruiter Tag: #LI

• About the company

  Zurich Insurance Group Ltd. is a Swiss insurance company, commonly known as Zurich, headquartered in Zürich, Switzerland.

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