Inovalon

Customer Operations Intern - Summer 2024


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 5806139003

      Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

      Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

      2024 Summer Internship Program Details

      Program Dates: June 3rd – August 9th, 2024

      Pay & Hourly Commitment During the 10-week summer internship program interns will be required to work 40 hours a week with an hourly pay of $20.00.

      Post Internship Opportunities:
      Extension • Permanent Position • Advance Offer

      Sponsorship: Candidates who require visa sponsorship in the future are eligible for all intern roles. However, we will not be able to sponsor for H1B after their current work authorization expires.

      Position Overview:

      Inovalon is seeking undergraduate college juniors, seniors, and graduate students with diverse academic backgrounds to join our Summer Internship Program this year. This Customer Operations Internship is operational focused. Duties will include reporting, KPI metric standardization, front line support of engineering, shadowing leadership. You will gain customer support and operations experience. The goal is enhancing your educational and professional experience through practical, on-the-job learning, high value assignments, and projects. We value collaboration, foster innovation, and value the diverse intellectual capabilities that make up our strong, smart and passionate workforce.

      Duties and Responsibilities:

      • Lead or assist in the completion of projects, artifacts, and/or process improvements, as assigned;
      • Reporting, KPI metric standardization, front line support of engineering, shadowing leadership
      • Develop competitive positioning training materials.
      • Strong planning, organizational skills and interpersonal skills to facilitate team results.
      • Maintain compliance with Inovalon’s policies, procedures and mission statement;
      • Adhere to confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures; and
      • Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company.

      Job Requirements/Internship Criteria:

      • Ability to work independently and in teams;
      • Ability to organize and prioritize responsibilities;
      • Well-organized, detail-oriented, and able to handle a fast-paced work environment;
      • Strong computer skills including proficiency with Microsoft Office and specifically Excel
      • Interest and desire to work with data visualization tools
      • Possession of excellent critical thinking and analytical skills;
      • Must be able to maintain confidentiality;
      • Strong interpersonal skills including written communication and verbal communication skills;

      Education:

      • Must have junior, senior, or graduate student status in a degreed program at an accredited college/university;
      • Pursuing a bachelor’s degree or master’s degree in data science, AI/Programming, Business or related field of study at an accredited college/university;
      • Must have a minimum cumulative 3.0 GPA;
      • A copy of your most recent unofficial transcript will be required for consideration.

      Physical Demands and Work Environment:

      • Sedentary work (i.e., sitting for long periods of time), exerting up to 10 pounds of force occasionally and/or negligible amount of force;
      • Frequently or constantly able to lift, carry push, pull or otherwise move objects and repetitive motions;
      • Subject to inside environmental conditions;

      Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications listed in a job description. If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply regardless. Inovalon is most interested in finding the best candidate for the job and you may be just the right person for this or other roles.

      By embracing diversity, equity and inclusion we enhance our work environment and drive business success. Inovalon strives to reflect the diversity of the communities where we operate and of our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

      Inovalon is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

      The Company maintains a drug free work environment for all of its associates, which includes employees, contractors and vendors. It is unlawful for associates to manufacture, sell, distribute, dispense, possess or use any controlled substance or marijuana in the workplace and doing so will result in disciplinary action, up to and including termination of employment or the contracted relationship.

      To review the legal requirements, including all labor law posters, please visit this link

  • About the company

      Inovalon is a leading provider of cloud-based platforms empowering data-driven healthcare. At the core of healthcare today is the need to aggregate and analyze large amounts of disparate data, garner meaningful insight from the results, and use these insights to drive material change to outcomes and economics.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.