• Job Description

  Req#: R-78380

  Customer Operations Product Deployment Coordinator / Junior Manager
  

  Service Lines/Domain/Foundation : Customer Operations

  Reports to: Customer Operations Deployment Manager EU

  Scope: Regional (Europe)

  Location: Poland

  PURPOSE OF THE ROLE

  The Customer Operations Product Deployment Coordinator / Junior Manager is a core role within the Customer Operations Product Domain and sits within the overall UniOps Organisation.

  Are you passionate about driving impactful change and delivering cutting-edge solutions on scale ? As a C ustomer O perations Product Deployment Coordinator within the Customer Operations (CO) Product Domain—part of the dynamic UniOps Data Foundation Organization — you’ll play a pivotal role in transforming how we operate across European markets.

  In this high-impact role, you’ll be at the forefront of deploying new CO products and enhancements, ensuring they land seamlessly and deliver real value. You’ll collaborate with cross-functional teams to tailor solutions for local needs, champion adoption, and continuously elevate product quality.

  What You’ll Do:

  • Lead Deployment : Act as Delivery Manager and e xecute the deployment of CO products across Europe, including both Business Group-led and 1UL markets.

  • Tailor for Impact : Drive and implement local configurations to meet market-specific needs while maintaining global standards.

  • Boost Adoption : Partner with stakeholders to maximize product uptake and ensure benefits are fully realized.

  • Elevate Quality : Identify opportunities to enhance product performance and user experience across the region.

  This means you will need to have a strong business context, manage relationships with the functional stakeholder (s), bring product plans together for cohesive deployment plan and work close to UniOps CDIO teams for a seamless landing of our digital products.

  WHAT WILL YOUR MAIN RESPONSIBILITIES BE

  As a Deployment Coordinator , you will own the execution of deployment activities related to CO domain products – Logistics – in Europe. Whether they deal with products, UniOPs BG/BU (CDIO) or the markets/ hubs this role will need to liaise and lead a broadly skilled x functional team. This multifaced role drives value through superior product deployment and adoption. This is a highly collaborative and strategic role, where you’ll lead cross- functional teams with a wide range of expertise , navigating complexity with confidence and clarity. Key activities include:
  

  Product Deployment:

  • Plan, coordinate, and execute deployment activities for CO logistics products across European markets.

  • Act as the central point of contact, aligning stakeholders from product teams, business units, and local operations.

  • Drive relevant local configurations on products – not customization

  • Execute plan for local data integration

  • Develop a communication/release plan together with BG/BU (CDIO) teams

  • Identify and implement best practices to enhance deployment efficiency and product performance.

  Product Adoption:

  • Work together with CDIO teams to support improving product adoption

  • Support CDIO to organize the key user network
    

  Continuous Improvement:

  • Support product teams with strategic input coming from product deployment

  • Support product teams on prioritization of requests coming from the markets.

  Local System Support

  • Own the support of local systems until decommissioning by global products

  EXPERIENCES & QUALIFICATIONS

  • Experience delivering in large transformation programs involving multiple markets/platforms

  • Business acumen in Supply Chain & Customer Development

  • System development & implementation

  • Product delivery

  • Strong Collaboration and Team Player

  SKILLS a

  • Agile Delivery

  • Project Management

  • Collaboration

  • System thinking

  • Discipline

  • Risk management and mitigation

  • Change management

  • Demonstrable capabilities in creating and managing senior relationships, including presentation, influencing, and communication skills.

  WHAT YOU CAN EXPECT:

  • Hybrid work and flexibility

  • Opportunities for the development and improvement of qualifications

  • Benefits: annual bonus, life insurance, private medical care, pension fund, sharing the cost of sports activities, Benefits System – Cafeteria and many others

  • Extra days off to take care of yourself and others

  • Unilever store - Our products at attractive prices
    
    

  Why Join Us? This is more than a deployment role— it’s a chance to shape the future of customer operations in one of the world’s most innovative organizations. You’ll work with passionate professionals, cutting-edge tools, and a culture that values agility, collaboration, and continuous improvement. Be the Catalyst for Innovation Across Europe!

  Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

• About the company

  Unilever plc is a British multinational consumer goods company headquartered in London, England. Unilever's products are available in around 190 countries.

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