• Job Description

  Req#: 19437

  As a Customer Project Manager at Nokia, you will be at the forefront of delivering cutting-edge technology solutions by leading cross-functional projects that drive innovation and connectivity. You will collaborate with sales, engineering, and operations teams, creating a dynamic workflow that spans from pre-sales to project execution and ongoing support. In this fast-paced and agile work environment, you'll tackle complex challenges and engage with diverse stakeholders while ensuring projects are delivered on time, within budget, and meeting quality standards. Your contributions will directly impact customer satisfaction and business growth, positioning you as a key player in a high-performing team dedicated to advancing communication technologies. Join us to make a tangible difference in the way people and industries connect globally!

  Qualifications

  You have:

  • Relevant experience (4-6 years) with a proven record of accomplishment, including managing project / programs for mobile telecommunication in the domain of core network, business applications, charging, and Cloud as a Service (CaaS) model.
  • Proven experience managing complex cross-functional projects and programs
  • Strong understanding of project management methodologies, including PM@Nokia
  • Excellent communication and stakeholder management skills
  • Bachelor’s degree in Engineering, Business Administration, or a related field.
  • Solid understanding of the impacts of changes on scope, cost, schedule, risk / opportunities. Create and maintain response / mitigation plans which generate desired impact.
  • AU work rights/ resident/ citizen.

  It would be nice if you also had:

  • Experience in delivering projects in a cloud environment
  • Industry-level project management certification (PMP, Agile, SaFE)
  • A willingness to travel for onsite project requirements across the APAC region

  Responsibilities

  • Lead cross-functional customer projects from initiation to completion, ensuring delivery within agreed scope, budget, schedule, and quality.
  • Manages project throughout all phases, starting from delivery approach identification to completion, including closure and / or handover.
  • Makes and maintains end-to-end project communication, planning, risk, change and opportunity management.
  • Manage stakeholder relationships, addressing customer needs and expectations throughout the project lifecycle.
  • Coordinate project planning and change management, proactively updating plans to reflect changes in cost, scope, schedule, and quality.
  • Conduct thorough risk management, identifying and mitigating project risks while seeking opportunities for upselling and cross-selling.
  • Ensure alignment with Nokia Mode of Operation (MoO) and adherence to PM@Nokia methodology across all project activities.
  • Monitor project financials and KPIs, maintaining accurate forecasts and driving industry best practices for continuous improvement.
  • Lead and inspire project teams, fostering collaboration and accountability among team members.
  • Oversee the successful closure and handover of projects, documenting lessons learned and ensuring contractual obligations are met.

• About the company

  Nokia’s transition to a primary focus on telecommunications began in the 1990s. The first GSM call was made in 1991 using Nokia equipment. Rapid success in the mobile phone sector allowed Nokia to become by 1998, the best-selling mobile phone brand in the world. In 2003 Nokia introduced the first camera phone. In 2011, to address increasing competition from iOS and Android operating systems, Nokia entered into a strategic partnership with Microsoft. In 2014 Nokia sold its mobile and devices division to Microsoft. The creation of Nokia Networks, following the buy-out of joint-venture partner Siemens in 2013, laid the foundation for Nokia’s transformation into primarily a network hardware and software provider. The 2015 acquisition of Franco-American telecommunications equipment provider Alcatel-Lucent greatly broadened the scope of Nokia’s portfolio and customer base. Additional acquisitions have positioned Nokia to be an industry leader in the transition to 5G wireless technology by offering the only end-to-end 5G network portfolio available on a global basis. In 2016 the Nokia brand re-entered the mobile handset market through a licensing agreement with HMD Global, allowing them to offer phones under the Nokia brand.

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