You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.

At Bose, we are constantly learning and constantly curious. We never stop imagining what better sound sounds like. The Product team leads the transformation of ideas through research, design, development, marketing, and sales, unleashing the transformative power of sound and delivering the best products on the market.

Job Description

Bose Corporation’s Customer Quality Engineer (CQE) will manages assigned strategic customer quality accounts to ensure that Bose provides an exceptional customer experience for Consumer Electronic Division (CED). This includes global strategies to improve customer experience by partnering closely with the core functional team (engineering, operations, planning & OPEX). A vital aspect of this position is to establish an on-time customer response to proactively monitor and support our CED accounts, resolve quality problems promptly, drive continual improvement, improve quality by monitoring scorecards, and minimize the cost of poor quality by fulfilling customer requirements, being responsive, and building customer relationships. This position reports to the CQE Module Manager.

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

If you believe you need a reasonable accommodation, please send a note to wellbeing@bose.com