Sutherland
Customer Relations Representative - Remote
This job is now closed
Job Description
- Req#: REF16361F
Employer Industry: Customer Service
Why Consider this Job Opportunity:
- Competitive hourly pay, reward & recognition programs, PTO, paid training
- Medical, dental, and vision benefits, EAP, and more health and wellness programs
- Advancement opportunities – 80% of our frontline leaders have been promoted!
- Work from home and enjoy the flexibility of remote work
- Join a diverse and inclusive team that celebrates and embraces diversity of thought, experiences, and background
What to Expect (Job Responsibilities):
- Deliver exceptional support and solutions to customers calling in for assistance
- Utilize top technologies and systems to provide efficient customer service
- Collaborate with leaders and peers to ensure customer satisfaction
- Assist customers in understanding products and services
- Resolve customer issues and provide necessary follow-up support
What is Required (Qualifications):
- Must have completed high school or equivalent
- Must have the ability to type 35+ WPM
- Reliable internet connection with minimum speeds of 2 Mbps upload and 10 Mbps download
- In-house network and hard-wired internet connection for excellent call quality and response rates
- Quiet and secure workspace
How to Stand Out (Preferred Qualifications):
- Bilingual English/French or English/Spanish speakers
- Previous experience in the restaurant or fast food industry
- Strong communication and problem-solving skills
#CustomerService #RemoteWork #CareerOpportunity #CompetitivePay #AdvancementOpportunities
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age. Learn more here.
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