AT&T
Customer Sales and Service Call Center Representative – Work From Home
This job is now closed
Job Description
- Req#: R-52694-6
Employer Industry: Telecommunications
Why consider this job opportunity:
- Salary up to $19.61 per hour plus uncapped commissions
- Employee discounts of up to 50% on eligible services and products
- Comprehensive benefits package including medical, dental, and vision coverage
- Paid time off and holidays, with a structured PTO policy
- Opportunities for career advancement and ongoing training
- Flexible remote work environment with equipment provided by the employer
What to Expect (Job Responsibilities):
- Handle customer interactions through calls, chats, and emails in a fast-paced setting
- Resolve issues related to service, billing, payments, and collections accurately
- Explain bills and product features clearly to enhance customer understanding
- Troubleshoot basic problems and escalate to higher support when necessary
- Build customer confidence and loyalty by effectively resolving issues
What is Required (Qualifications):
- Strong customer focus and commitment to service excellence
- Excellent problem-solving skills with attention to detail
- Strong work ethic and adaptability to changing environments
- Must be available and accountable during established work schedules
- Ability to work a flexible schedule, including nights, weekends, and overtime
How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or sales roles is a plus
- Familiarity with telecommunications products and services
- Proficiency in using customer relationship management (CRM) software
#Telecommunications #CustomerService #RemoteWork #CareerOpportunities #EmployeeBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
AT&T Inc. is an American multinational conglomerate holding company, Delaware-registered but headquartered at Whitacre Tower in Downtown Dallas, Texas.
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