AT&T
Customer Sales and Service Call Center Representative – Work From Home
This job is now closed
Job Description
- Req#: R-57180-8
Employer Industry: Telecommunications
Why consider this job opportunity:
- Salary up to $19.61 per hour plus uncapped commissions for meeting sales goals
- Employee discounts up to 50% off on eligible services and accessories
- Paid time off and holidays, including 1 week of PTO after 6 months
- Tuition reimbursement program to support your education
- Comprehensive medical, dental, and vision coverage
- Flexible work-from-home arrangement with equipment provided by the employer
What to Expect (Job Responsibilities):
- Handle customer interactions through calls, chats, and emails in a fast-paced environment
- Resolve issues related to service, billing, payments, and collections accurately
- Explain bills and product features clearly to enhance customer understanding
- Troubleshoot basic problems and escalate to higher support when necessary
- Build customer confidence and loyalty by effectively resolving issues
What is Required (Qualifications):
- Strong customer focus and commitment to service excellence
- Proven work ethic and reliability in a remote work environment
- Ability to adapt to changing circumstances and customer needs
- Strong problem-solving skills to address and resolve customer issues
- Attention to detail in handling customer inquiries and transactions
How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or sales roles
- Familiarity with telecommunications products and services
- Experience working in a remote environment
- Strong communication skills, both written and verbal
- Ability to work flexible hours, including nights and weekends
#Telecommunications #CustomerService #RemoteWork #CareerOpportunity #SalesRole
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
AT&T Inc. is an American multinational conglomerate holding company, Delaware-registered but headquartered at Whitacre Tower in Downtown Dallas, Texas.
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