AT&T
Customer Sales and Service Call Center Representative – Work From Home
This job is now closed
Job Description
- Req#: R-52694-11
Employer Industry: Telecommunications
Why consider this job opportunity:
- Salary up to $19.61 per hour + uncapped commissions for meeting sales goals
- Employee discounts up to 50% on eligible services and products
- Paid time off and holidays, including 1 week of PTO after 6 months and 2 weeks after the first year
- Comprehensive medical, dental, and vision coverage
- Tuition reimbursement and additional wellness programs
- Flexible remote work opportunity with provided equipment
What to Expect (Job Responsibilities):
- Handle customer interactions via calls, chats, and emails in a fast-paced environment
- Accurately resolve service, billing, payment, and collection issues
- Explain bills and product features clearly to customers
- Troubleshoot basic problems and escalate to higher support if necessary
- Build customer confidence and loyalty by effectively resolving issues
What is Required (Qualifications):
- Strong customer focus and unwavering commitment to service
- Excellent work ethic and adaptability in a dynamic environment
- Problem-solving skills with attention to detail
- Availability to work a flexible schedule, including nights and weekends
How to Stand Out (Preferred Qualifications):
- Experience in customer service or sales roles, particularly in telecommunications or related fields
- Familiarity with technical support processes and troubleshooting
#Telecommunications #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
AT&T Inc. is an American multinational conglomerate holding company, Delaware-registered but headquartered at Whitacre Tower in Downtown Dallas, Texas.
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