Bank of America
Customer Segment Consultant I
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Job Description
- Req#: 25032356
3+ years in role accountable for reporting and/or data analysis
Advanced skills in Excel, SQL
Experience with Consumer Investments and/or Employee Banking and Investing operational practices including field leader activities, routines, business reports and underlying information/drivers
Excellent verbal and written communications, high attention to detail
Must be able to effectively mitigate conflict and work effectively under aggressive deadlines
Understanding of One Team partner practices
Must be able to effectively communicate and present to senior leadership
Experience with SQL, MicroStrategy, MS Access, PQ and PowerPivot
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
Accountable for design, analysis, execution and/or ongoing sustainment support for a program initiative within the enterprise strategy and performance goals for one of the Customer Segments (i.e. Retail, Preferred & Small Business). Provides support to senior team leader and partners with product(s) and channel(s) teams to drive execution and integrate delivery to ensure the customer view is at the forefront of decisions in the achievement of goals.
Responsible for design and implementation of Consumer Investments (CI) and Employee Banking and Investing (EB&I) tools, tactics and processes that improve business performance through leader and in-store associate productivity. Primary scope is reporting focused on solutions for CI and EBI strategy, regulatory responses, client experience, associate experience, and platform (people, process, tech) capabilities.
Required Qualifications:
Desired Qualifications:
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)Hours Per Week:
40Pay Transparency details
US - CA - Newport Beach - 4101 Macarthur Blvd - IRVINE INDUSTRIAL BC (CA6167), US - CA - Newport Beach - 500 Newport Center Dr - Newport Center (CA9165), US - CA - Newport Beach - 520 Newport Center Dr - Newport Beach 520 Ncd (CA6814), US - CA - Simi Valley - 450 AMERICAN ST (CA6921), US - IL - Rolling Meadows - 1600 Golf Rd (IL3511), US - MD - Hunt Valley - 11333 MCCORMICK RD - HUNT VALLEY (MD5031), US - NJ - Pennington - 1400 American Blvd - Hopewell Bldg 4 (NJ2140), US - RI - Lincoln - 670 George Washington Hwy (RI1541) Pay and benefits information Pay range $73,200.00 - $116,900.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.About the company
Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.
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