• Job Description

  Req#: 25018077

  Job Description:

  At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

  Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

  Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

  At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

  Job Description:
  Accountable for design, analysis, execution and/or ongoing sustainment support for a program initiative within the enterprise strategy and performance goals for one of the Customer Segments (i.e. Retail, Preferred & Small Business). Provides support to senior team leader and partners with product(s) and channel(s) teams to drive execution and integrate delivery to ensure the customer view is at the forefront of decisions in the achievement of goals. Accountable for initiative support, coordination, robust analysis and communications.

  • Support and execution of ATM Framework annual conversions
  • Responsible for oversight of ATM fleet performance and servicing adherence
  • Project management responsibilities across various partners

  The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC, Safe Act/Loan Originators and FINRA.

  Note: FDIC will always be included, add any other regulated background check components required for the specified job code posted.

  Responsibilities:

  • Liaison to field/operations support for conversions and servicing needs
  • Escalation point for troubleshooting during atm conversions
  • Digital cashbox readiness and adoption support
  • Cash equipment modernization and ongoing decisioning
  • Support and field readiness for ATM installs whether refreshes, adds or replacements

  Required Qualifications :

  • 5+ years in Financial Center Operations including cash management and ATM servicing
  • Advanced proficiency with Microsoft tools, Excel, PowerPoint
  • Self-Starter able to work independently, with minimal oversight and guidance
  • Comfortable interacting with senior level leaders
  • Proficient facilitation skills, able to lead and influence cross functional teams
  • Avid learner comfortable navigating new situations with high degrees of complexity
  • Must be able to work efficiently in a high pressure, fast changing environment
  • Strong organization, written and verbal communication and facilitation skills among executive presences
  • Demonstrated ability to be detail-oriented on business process concepts
  • Ability to effectively support multiple high priority activities concurrently

  Desired Qualifications :

  • Bachelor’s degree or equivalent work experience
  • Working knowledge of Risk Framework
  • Strong leadership abilities, communication and delegation skills
  • Expert level with Microsoft suite especially PowerPoint and Excel
  • Working knowledge of Risk Framework
  • Working knowledge of SharePoint, WebEx and OneNote

  Skills:

  • Project management
  • Analytical/Data support
  • Crisp communication skills, written & verbal
  • Ability to multi task in faced paced environment
  • Process improvement minded
  • Detail oriented
  • Customer minded
  • Ability to identify/escalate and discuss risks in environment
  • Operations management
  • Team player

  Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

  Pay Transparency details

  US - CA - Oakland - 1111 BROADWAY (CA4806), US - CA - Rancho Cordova - 2882 Prospect Park Dr - 2882 Prospect Park Dr (CA3501), US - CA - San Francisco - 555 California St - Bofa Center - 555 California (CA5705), US - IL - Westmont - 139 N Cass Ave (IL4066)

  Pay and benefits information

  Pay range

  $72,100.00 - $114,400.00 annualized salary, offers to be determined based on experience, education and skill set.

  Discretionary incentive eligible

  This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

  Benefits

  This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

• About the company

  Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

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