• Job Description

  Req#: R-10364169

  Calling all innovators – find your future at Fiserv.

  We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

  Job Title

  Customer Service Administration - Sr Associate II

  Location: Thane

  Job Description:

  What does a successful Reconciliation Specialist do at Fiserv?

  The ideal candidate will have hands-on experience in handling end-to-end processes related to card networks such as Visa, Mastercard, and RuPay. This role involves daily reconciliation, settlement processing, exception handling, and coordination with internal and external stakeholders to ensure timely and accurate financial operations.

  What you will do:

  • Perform daily clearing and settlement activities for Visa, Mastercard, and RuPay transactions including UPI

  • Reconcile incoming and outgoing transactions with bank statements and internal records.

  • Investigate and resolve mismatches, chargebacks, and settlement discrepancies.

  • Coordinate with banks, card networks, and internal teams for issue resolution.

  • Ensure compliance with regulatory and network guidelines.

  • Prepare and maintain MIS reports and dashboards for management review.

  • Support audits and provide necessary documentation.

  • Participate in process improvement initiatives and automation projects.

  What you will need to have:

  • 1–3 years of experience in clearing, settlement, and reconciliation, preferably in a banking or fintech environment.

  • Strong understanding of card network operations (Visa, Mastercard, RuPay along with UPI).

  • Proficiency in MS Excel (VLOOKUP, Pivot Tables, etc.).

  • Familiarity with reconciliation tools and banking systems.

  • Strong communication and interpersonal abilities.

  • Ability to work under pressure and meet tight deadlines

  Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

  Our commitment to Diversity and Inclusion:

  Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

  Note to agencies:

  Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

  Warning about fake job posts:

  Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

• About the company

  Find Your Forward with Fiserv You are looking for opportunities for growth and development throughout your career. We are looking for the best and the brightest to join our global team of professionals. At Fiserv you will find an environment where leadership, innovation and collaboration are valued. Explore the possibilities. Apply today.

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