Government of Canada - Western

customer service adviser


Pay20.77 / hour
LocationOlds/Alberta
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 43524989

      Overview

      Languages

      English

      Education

      • Secondary (high) school graduation certificate

      Experience

      Experience an asset

      On site

      Work must be completed at the physical location. There is no option to work remotely.

      Work setting

      • Rural area
      • Private sector
      • Business
      • Automobile repair services

      Responsibilities

      Tasks

      • Answer written and oral inquiries
      • Address customers' complaints or concerns
      • Answer inquiries and provide information to customers
      • Arrange for billing for services
      • Arrange for refunds and credits
      • Explain the type and cost of services offered
      • Issue receipts and other forms
      • Perform general office duties
      • Receive and log complaints
      • Receive credit and employment applications
      • Receive payments
      • Explain procedures, risks and benefits to clients
      • Answer clients' inquiries and provide information

      Experience and specialization

      Computer and technology knowledge

      • Internet
      • MS Excel
      • MS Outlook
      • MS Word
      • MS Office
      • Social Media
      • Spreadsheet
      • Google Drive

      Additional information

      Security and safety

      • Driving record check (abstract)
      • Reference required

      Transportation/travel information

      • Own transportation
      • Own vehicle
      • Valid driver's licence

      Work conditions and physical capabilities

      • Attention to detail
      • Fast-paced environment
      • Tight deadlines
      • Work under pressure
      • Repetitive tasks

      Personal suitability

      • Punctuality
      • Efficient interpersonal skills
      • Excellent oral communication
      • Organized
      • Reliability
      • Team player
      • Ability to multitask
      • Dependability
      • Honesty
      • Quick learner

      Benefits

      Health benefits

      • Dental plan
      • Health care plan
      • Paramedical services coverage

      Financial benefits

      • Group insurance benefits

      Other benefits

      • Free parking available
      • Parking available
  • About the company

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