Concentrix - CA
Customer Service Representative (Banking) Remote
This job is now closed
Job Description
- Req#: R1358703
Industry: Banking
Why consider this job opportunity:
- Competitive pay and bonus opportunities
- Job benefits including full medical, dental, and life insurance
- Opportunities for career growth and personal development
- Work-from-home convenience with company-supplied technologies
- Programs and events supporting diversity, equity, and inclusion
What to Expect (Job Responsibilities):
- Provide exceptional customer experiences to bank customers
- Solve problems for bank customers and promote card benefits
- Resolve customer complaints and de-escalate emotional situations
- Help clients take advantage of rewards programs
- Answer questions on transactions, fees, and finance charges
What is Required (Qualifications):
- 18 years of age with a High School diploma/GED
- Strong computer proficiency
- 1 year of customer service experience
- 1 year experience in contact center preferred
- Excellent communication skills
- Ability to multitask and adapt to changes
How to Stand Out (Preferred Qualifications):
- Experience in a contact center environment
- Detail-oriented and a team player
- Patience in working with customers
- Ability to work rotational shifts
#Banking #CustomerService #WorkFromHome #CareerGrowth #InclusiveCulture
We prioritize respecting candidate privacy and championing equal-opportunity employment. Central to our mission is partnering only with companies that echo this commitment. We strive to foster a fair, transparent, and secure hiring environment for all. Should you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.