Employer Industry: Home Improvement Products

Why Consider this Job Opportunity:
- Salary up to $38,000 annually
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package for full-time salaried positions
- Work from home equipment provided
- Eligible to participate in the annual Short Term Incentive plan
- Chance to make a positive impact on consumer experience and brand loyalty

What to Expect (Job Responsibilities):
- Handle consumer inquiries through various digital touchpoints
- Personalize actions and resolutions for consumer inquiries
- Achieve quality assurance, productivity, and sales target goals
- Place sales orders and warranty orders for parts and products
- Participate in training sessions and stay updated on product changes and promotions

What is Required (Qualifications):
- High School Diploma/GED required; College Degree preferred
- 1-2+ years of experience in a similar role within Customer Service and/or retail, manufacturing, hospitality
- Digitally savvy, able to work on multiple systems and applications
- Excellent communication skills, both written and verbal
- Proficient in Microsoft Office – Word, Excel, and Outlook

How to Stand Out (Preferred Qualifications):
- Bi-lingual a plus
- Interest in DIY home repair/home plumbing products
- Creative and solution-focused problem solver
- Forward thinker, innovative, and passionate about helping people
- Strong problem analysis and solving skills

#HomeImprovement #CustomerService #CareerGrowth #WorkFromHome #IncentivePlan

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