Sutter Health
Customer Service Agent II, Work From Home, USA
This job is now closed
Job Description
- Req#: R-41047
Industry: Healthcare Provider
Why consider this job opportunity:
- Competitive pay range of $17.30 - $18.90/hr DOE
- Full-time position with regular hours
- Opportunity to work from home
- Benefits package included
- Chance to be part of a team that values continuous improvement and customer satisfaction
What to Expect (Job Responsibilities):
- Receive and respond to inquiries and service requests from various stakeholders
- Provide accurate and timely information while maintaining the highest customer service standards
- Collaborate with team members to support service delivery teams
- Foster strong relationships with customers to identify additional ways to assist and ensure satisfaction
- Adhere to local/state/federal regulations, codes, policies, and procedures to protect employee and patient information
What is Required (Qualifications):
- High school diploma or equivalent education/experience
- 1 year of experience in Human Resources, Payroll, Accounts Payable, Supply Chain, and/or Revenue Cycle
- 1 year of experience with computer programs such as Microsoft Office, email, and information systems or database programs
How to Stand Out (Preferred Qualifications):
- 1 year of employment history with a minimum of 6 months at a single employer or 1 year of call center or related customer service experience
- Work from home experience
- Knowledge of processes within Human Resources, Payroll, Accounts Payable, Supply Chain, or Revenue Cycle Customer Billing
- Strong written and verbal communication skills
- Time management and organizational skills
- Ability to work with confidential information
- Problem-solving skills and ability to work independently or as part of a team
- Ability to build collaborative relationships with peers and healthcare providers
- Proficiency in operating office equipment
#HealthcareProvider #CustomerService #WorkFromHome #TeamPlayer #PatientSatisfaction
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Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.About the company
Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California.
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