California Jobs
Customer Service Agent - Work From Home
This job is now closed
Job Description
- Req#: 31615957580
Employer Industry: Transportation Services
Why consider this job opportunity:
- Work remotely from anywhere in the U.S. with flexible part-time and full-time options
- Comprehensive benefits package including medical, dental, and vision coverage
- Paid time off (PTO) and 401K retirement plan
- Opportunity to develop problem-solving and customer service skills in a fast-paced environment
- Join a growing team that values customer satisfaction and effective communication
What to Expect (Job Responsibilities):
- Handle inbound and outbound service calls to assess and address customer transportation needs
- Interact with clients, transportation providers, and other customers through phone and software applications
- Perform data entry and maintain accurate records of customer interactions
- Troubleshoot and resolve issues that may arise outside standard procedures
- Become a knowledgeable expert in transportation services to assist customers effectively
What is Required (Qualifications):
- Must be available for scheduled work shifts, flexible options available
- Strong communication skills for effective interaction with customers and team members
- Proficiency in data entry and familiarity with software applications
- Ability to troubleshoot and solve problems independently
- Previous experience in customer service preferred
How to Stand Out (Preferred Qualifications):
- Experience in a call center environment or transportation services
- Familiarity with customer relationship management (CRM) software
- Strong organizational skills to manage multiple tasks effectively
- Ability to work well under pressure in a fast-paced environment
#CustomerService #RemoteWork #TransportationServices #CareerOpportunity #FlexibleHours
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