Compass Experience Labs
Customer Service Associate (Philippines)
This job is now closed
Job Description
- Req#: IjZxaLyY9m
- Be part of a collaborative team using email, phone, and chat support to rapidly resolve issues, exceed expectations, and deliver outstanding experience for customers across multiple e-commerce brands
- Use technical ability to master internal admin systems, manage accounts, troubleshoot bugs, and solve issues
- Think creatively and passionately about ways in which we can make every customer experience as easy, unique and memorable as possible
- Help share voice of customer insights to all areas of the businesses including operations, product, marketing, merchandising, and growth.
- Empathy, warmth, curiosity, humility and a strong desire to help people
- A quick and creative problem-solving mind
- Ability to learn and adapt to changing software (being tech savvy is a must)
- Excellent writing skills (you can write with a unique voice showcasing your personality)
- Experience communicating with customers, or the willingness to learn
- Ability to adhere to a set schedule and be productive independently
- Competitive pay
- Paid time off
- Fun, fast-growing company
- Full-time & part-time schedules available
As Part of the Compass Experience Service Team, You'll
Requirements
Benefits
About the company
Compass offers a personalized approach to customer experience driving growth by outsourcing customer service to professionals in omnichannel success.
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