Travelers

Customer Service Associate - Premium Audit


Pay$36500.00 - $60200.00 / year
LocationDowners Grove/Illinois
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-37855
      Employer Industry: Insurance

      Why consider this job opportunity:
      - Salary up to $60,200.00
      - Performance-based cash incentive awards
      - Health insurance coverage for employees and eligible family members
      - 401(k) matching up to 5% of eligible pay
      - Minimum of 20 days Paid Time Off annually
      - Wellness program with tools, discounts, and resources

      What to Expect (Job Responsibilities):
      - Communicate with insureds and agents regarding policyholder report completion and premiums
      - Research and identify problems raised by insureds or agents
      - Document insureds concerns and actions taken by the department
      - Analyze incoming calls/emails to determine audit correctness
      - Maintain working knowledge of insurance regulations and procedures

      What is Required (Qualifications):
      - High School diploma required
      - One year work experience in a customer service role
      - Exposure to call center or insurance/premium audit work is preferred
      - Excellent oral and written communication skills
      - Strong analytical and reasoning skills

      How to Stand Out (Preferred Qualifications):
      - 0-1 year of experience in a customer service role
      - Good Microsoft Office skills

      #InsuranceIndustry #CustomerService #CareerOpportunity #CompetitivePay #BenefitsPackage

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Protect your personal and business investments with Travelers Insurance. From auto insurance to homeowners or business insurance, we have the solution to suit your needs.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.