Employer Industry: Chronic Care Management

Why Consider this Job Opportunity:
- Competitive pay
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient satisfaction and customer service
- Flexible work schedule with availability for evening and weekend shifts

What to Expect (Job Responsibilities):
- Obtain and process authorizations for reorders
- Resolve patient issues and ensure accurate reorder processing
- Handle inbound and outbound calls from patients, physicians, and referral sources
- Audit supplies configuration based on documentation and formulary requirements
- Maintain a strong understanding of medical documentation, insurance requirements, and company procedures

What is Required (Qualifications):
- Minimum high school diploma or GED equivalent
- Customer service experience preferred
- Proficient computer literacy and strong keyboarding skills
- Strong attention to detail, multitasking, communication, and organizational skills
- Exceptional phone and email etiquette
- Evening and weekend availability may be required

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a healthcare-related customer service role

#ChronicCareManagement #CustomerService #CareerAdvancement #CompetitivePay #FlexibleSchedule

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