CarMax
Customer Service Consultant - Remote (Richmond)
4 days agoPay$48.00 / hour
LocationRichmond/Virginia
Employment typeFull-Time
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Job Description
- Req#: JR-158579
Employer Industry: Automotive Retail
Why consider this job opportunity:
- Salary up to $26.70 per hour
- Opportunity for performance-based sales incentives in addition to hourly pay
- Paid sick time, vacation, and holiday benefits
- Potential for career advancement and mentorship within a high-energy sales environment
- Hybrid work model with on-site requirements just one day per week
- Recognized for commitment to training, diversity, and employee growth
What to Expect (Job Responsibilities):
- Connect with inbound customers online and over the phone to assess their car purchase needs
- Utilize knowledge of the employer’s inventory to guide customers toward suitable vehicles
- Assist customers throughout the entire purchasing process, from online sales to vehicle delivery
- Ensure a smooth transition from online to in-store purchasing to enhance customer service
- Mentor new team members as your expertise grows
What is Required (Qualifications):
- Sales and customer service experience, preferably in retail
- Ability to thrive in a fast-paced sales environment
- Strong listening skills and a customer-focused attitude
- Excellent written and verbal communication skills
- Open availability for shifts, including nights, weekends, and holidays
How to Stand Out (Preferred Qualifications):
- Previous experience in a high-energy sales role
- Familiarity with automotive sales processes
- Demonstrated ability to learn and master new technologies
- Experience working in a team-oriented environment
- Flexibility to adapt to changing schedules based on business needs
#AutomotiveRetail #CustomerExperience #CareerGrowth #SalesIncentives #HybridWork
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
CarMax is the nation’s largest retailer of used cars. If you need help, our Customer Relations team is available M-F 9a-8p EST at 855-562-4935.