Portneuf Medical Center

Customer Service Coordinator / CSC


PayCompetitive
LocationAlbuquerque/New Mexico
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 111718
      Overview

      Join our team as a day shift, full-time, Neuroscience Center Customer Service Coordinator (CSC) in Albuquerque, NM.

      Why Join Us?

      Thrive in a People-First Environment and Make Healthcare Better

      • Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
      • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
      • Make Healthcare Better: We use advanced technology to support our team and enhance patient care .

      Get to Know Your Team:

      • Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors, and advanced practice providers in a broad range of specialties and primary care.

      Responsibilities

      • Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance.
      • Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
      • Adheres to policies, procedures and regulations to ensure compliance and patient safety.

      Qualifications

      Job Requirements:

      • High School Diploma or GED
      • Medical terminology
      • One (1) year of previously related experience

      Preferred Job Requirements:

      • Associate's Degree in related field of study
      • Previous medical office experience
      • Heart Saver
      • Ability to type and enter data efficiently and accurately.
      • Knowledge of office procedures.
      • Knowledge of insurance plans.
      • Skilled in a variety of software applications.

      Job Requirements:

      • High School Diploma or GED
      • Medical terminology
      • One (1) year of previously related experience

      Preferred Job Requirements:

      • Associate's Degree in related field of study
      • Previous medical office experience
      • Heart Saver
      • Ability to type and enter data efficiently and accurately.
      • Knowledge of office procedures.
      • Knowledge of insurance plans.
      • Skilled in a variety of software applications.

      • Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance.
      • Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
      • Adheres to policies, procedures and regulations to ensure compliance and patient safety.
  • About the company