Rentokil Initial
Customer Service Coordinator - UK MNC/ Near Tai Seng MRT
This job is now closed
Job Description
- Req#: 7872BEB392
Act as front-liners giving excellent customer service at all times Handling inbound calls and making outbound calls to our existing pool of customers (attend to customer queries & schedule appointments) Handling and planning of daily schedule for existing team of technicians Preparing of schedule letters to customer Raising of credit notes for any miss services Doing of posting and compilation of reports Work closely with all departments in daily operation Generate and maintain report and Certificates Other adhoc duties as assigned by Team Leader/ Line Manager Requirements Diploma in any discipline or higher 2 years experience in a call centre and familiarity with Customer Service support function Possess good communications skills Effectively bilingual in English and another language (Spoken & Written) Computer literate, knowledge in Microsoft applications a must Meticulous, excellent with details Service-oriented, pleasant personality, able to work under pressure Benefits Other Information 5 days work week - 8.30am to 5.45pm 14 & 16 Jalan Mesin - Macpherson - Nearest MRT ; Tai Seng (Bus Number to reach : 8, 62, 90, 151) We offer 16 days Annual Leave, AWS , Medical, Dental benefits and insurance coverage. How to apply Interested candidates who wish to apply for the post , you may what app me at 97104116 for more details ! Thank you for submitting your resume to Rentokil Initial. We are currently reviewing resumes and will be contacting you soon if we find your resume suitable. If you are not shortlisted, we encourage you to view our job postings regularly as new positions are posted frequently. All applications will be treated with the strictest confidence (By submitting any personal data or /resume to us, you are deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to us)About the company
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