neteffects

Customer Service - Customer Care Payment Representative


Pay$18.00 / hour
LocationMesa/Arizona
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 25-31715

      Customer Care Specialist
      Hours: Monday-Friday 7:00AM-3:30PM

      • Must be able to work EST time hours: 9:00AM-5:30PM EST

      Pay Rate: $18.00/hr, paid
      Location: Onsite - Mesa, AZ 85201
      Temp to Hire

      Summary

      We are looking for an entry-level Customer Care Specialist with a passion for helping others and an eagerness to join our growing team.

      Duties

      • Provide excellent customer service to rental car customers by addressing general inquiries, receipts, or payments related to tolls and violations. Always keep a smile in your voice.
      • Use available tools and resources to reach complete and accurate resolutions for customer issues.
      • Place clear and concise notes on customer accounts for documentation and tracking purposes.
      • Meet performance goals for efficiency, schedule adherence, quality, customer satisfaction, and attendance.
      • Using multiple applications while working with security credit card/personal data
      • Complete other duties as assigned.
      Requirements
      • Drug and Background screening
      • 1 year of call center experience
      • HS Diploma or GED
      • Must be able to work 9am-5:30pm Eastern time zone

      Benefits

      • Health Insurance
      • Health Savings Account
      • Dental Insurance
      • Vision Insurance
      • Flexible Spending Accounts
      • Life Insurance
      • Retirement Plan

      All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


  • About the company

      neteffects is one of St. Louis' leading IT Staffing companies and IT Recruiting firms. Neteffects provides talent, business process, & technology solutions consulting in St. Louis, Missouri & beyond. Better Mondays Start Here!

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