• Job Description

  Req#: 519131

  Overview

  Enterprise Mobility at the Austin International Airport has an exciting opportunity for a full time Customer Service Exit Booth Agent.

  This position has a starting pay of $18 / hr ($15 / hour with a guaranteed nights & weekend shift bonus of $400 per month pending attendance) and is located at the Austin International Airport facility on 3819 Presidential Blvd., Austin, TX 78719.

  We offer:

  • Consistent 40 hour per week schedule
  • Paid time off
  • Employee discount
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development
  • NO Airport Clearence required

  Available Schedule (A):

  • Friday 11:00am - 7:00pm
  • Saturday 11:00am - 7:00pm
  • Sunday 11:00am - 7:00pm
  • Monday 11:00am - 7:00pm
  • Tuesday 11:00am - 7:00pm
  • Wednesday OFF
  • Thursday OFF

  Available Schedule (B):

  • Thursday 5:00pm - 1:30am
  • Friday 5:00pm - 1:30am
  • Saturday 5:00pm - 1:30am
  • Sunday 5:00pm - 1:30am
  • Monday 5:00pm - 1:30am
  • Tuesday OFF
  • Wednesday OFF

  Responsibilities

  • Prepare all rental documents accurately and completely.
  • Verify car information and VIN number for security and car control.
  • Provide additional service to Emerald Aisle members by offering our refueling option.
  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
  • Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
  • Provide all customers with undivided attention while assisting them at the exit booth.
  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
  • Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

  Equal Opportunity Employer/Disability/Veterans

  Qualifications

  • Must be at least 18 years of age
  • High School Diploma or G.E.D. required
  • Must have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years
  • No drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI)
  • Must have a minimum of 3-6 months of customer service or sales experience in retail, guest services, or administrative support
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must be available to work at least 1 of the schedules listed in the job description

• About the company

  Just what is it that you’re looking for from your career? Whether it’s constant growth and development, meaningful work, opportunities for promotion or just colleagues you can have fun with along the way, one thing is for certain; you’ll find it all (and much more) here at Enterprise Holdings. All you need to do is bring your personality, enthusiasm, talent and team spirit along for the ride, and we’ll help with the rest. After all, we are the experts in helping people get to where they want to be.

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