Nestlé
Customer Service Import Export Specialist
This job is now closed
Job Description
- Req#: 248621
Position SnapshotLocation: Manno, Switzerland
Company: Sofinol S.A.
Act. Rate: 100%
Type of contract: Permanent contract
Position Summary
SOFINOL SA is a Nestlé Oil Company that produces specialty oils, strategic ingredients for Nestlé Nutrition and other clients
in food, pharmaceutical and cosmetic sector. We offer an attractive and dynamic international working environment with
constant opportunities for development, reflecting our conviction that people are our most important asset.
As Customer Service & Import and Export Specialist, you will ensure outstanding service on Import and Export Operations,
managing End2End Order to delivery process in triangular & direct transactions.
A Day in the Life of a Customer Service & Import and Export Specialist• Create Sales Orders based on Customers’ requests and coordinate dispatch and transport
• Coordinate execution of the Imports / Exports related activities & create/coordinate shipping documentation as well as creation of Billing (PFIs / final Invoices)
• Manager customer claims and deliver service level which will be delighting customer
• Schedule production of finished products and semi-finished products at Sofinol
• Review feasibility of production schedule with Production, Procurement and Logistic, react in case of change of production needs and communicate to all involved stakeholders
• Event management for new product/new clientWhat will make you successful
• 2 or more years’ experience or role at market/business environment in Foreign Trade & Customs and International
• customer service (export & transportation management knowledge: Incoterms, Export & Shipping documents, Letter of Credit)
• Relevant operational experience at market/ business level is beneficial: Customer Service / Demand & Supply Planning /
• Conversant with International Trade and Commercial Terms
• Has full knowledge of his markets’ local regulations (Customs, Transportation, Sanitary)
• Computer literate (MS Office: Excel, PowerPoint, Word), SAP knowledge in SD & P2P modules would be an advantage
• Efficient communication, positive attitude, team player and proactive
• Fluency in English and Italian are a must have, other languages are an advantage
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.
About the company
Nestlé SA is a Swiss multinational food and drink processing conglomerate corporation headquartered in Vevey, Vaud, Switzerland.
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