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Job Description
- Req#: 200367
- High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred
- Accurate typing and 10 keypad experience
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet
- 1-3 years' management experience in a customer service or call center
- AS/400 experience
- Availability to start within two weeks after offer made/accepted
Requisition Number: 200367
Job Description
Cintas is seeking a Customer Service Manager to increase our "Customer Service Index" and ensure high levels of satisfaction among our customers. Responsibilities include acting as the main point of contact; managing all areas of our fast-paced Customer Service Department by making independent decisions to assist customers; training Customer Service Reps; working with our sales, service, production and administrative departments to deliver prompt resolution of customer questions and concerns.
Skills/Qualifications
Required
Preferred
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement OpportunitiesCompensation
A reasonable estimate of base salary for this role ranges between $77,740.00 - $95,184.38/Year. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.Job Category: Service
Organization: Fire
Employee Status: Regular
Schedule: Full Time
Shift: 1st ShiftAbout the company
Cintas helps more than one million businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe, and looking their best.