Sutter Health
Customer Service, Medical Receptionist, Remote-USA
NewJob Description
- Req#: R-106964
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $27.36 per hour
- Opportunity for career advancement and growth within the organization
- Work from home flexibility with required internet speeds
- Comprehensive benefits package available
- Supportive and collaborative work environment
- Chance to make a positive impact on patient and employee satisfaction
What to Expect (Job Responsibilities):
- Receive and respond to inquiries and service requests from patients, employees, and providers via phone, email, and web portal
- Establish and maintain strong relationships with customers to enhance service delivery and satisfaction
- Support continuous improvement in business processes and services
- Adhere to all relevant regulations and policies to ensure the privacy and safety of employee and patient information
- Operate office equipment and manage multiple tasks effectively in a dynamic environment
What is Required (Qualifications):
- High School Diploma or General Education Diploma (GED)
- Minimum of 1 year of experience in Human Resources, Payroll, Accounts Payable, Supply Chain, or related customer service experience
- Experience with Microsoft Office and electronic mail systems
- Strong written and verbal communication skills to convey sensitive information clearly
- Ability to maintain confidentiality and work independently as well as part of a team
How to Stand Out (Preferred Qualifications):
- Previous experience in the medical and healthcare field
- Familiarity with processes in Human Resources, Payroll, Accounts Payable, and Revenue Cycle Customer Billing
- Time management and organizational skills to prioritize assignments effectively
- Experience in a call center or customer service-related role
- Ability to identify and resolve standard problems using established solutions
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California.
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