• Job Description

  Req#: R-106964
  Employer Industry: Healthcare Services
  
  Why consider this job opportunity:
  - Salary up to $27.36 per hour
  - Opportunity for career advancement and growth within the organization
  - Work from home flexibility with required internet speeds of 15 mbps download and 5 mbps upload
  - Supportive and collaborative work environment focused on customer satisfaction
  - Comprehensive benefits package offered to eligible roles
  - Chance to make a positive impact on patient and employee experiences
  
  What to Expect (Job Responsibilities):
  - Receive and respond to incoming inquiries and service requests from patients, employees, providers, and vendors via phone, email, and web portal
  - Maintain strong, collaborative relationships with customers to enhance service delivery and ensure satisfaction
  - Foster an environment of continuous improvement in business processes and services
  - Adhere to all local, state, and federal regulations to ensure the privacy and safety of employee and patient information
  - Work independently and as part of a team to accomplish multiple tasks in a dynamic environment
  
  What is Required (Qualifications):
  - High School Diploma or General Education Diploma (GED)
  - Minimum of 1 year of experience in Human Resources, Payroll, Accounts Payable, Supply Chain, call center, or related customer service experience
  - Minimum of 1 year of experience with computer programs such as Microsoft Office and information systems
  - Strong written and verbal communication skills to convey sensitive information clearly to diverse audiences
  - Ability to work with confidential information and prioritize assignments effectively
  
  How to Stand Out (Preferred Qualifications):
  - Medical and healthcare experience is preferred
  - Knowledge of processes within Human Resources, Payroll, Accounts Payable, Supply Chain, or Revenue Cycle Customer Billing
  - Strong time management and organizational skills
  - Experience operating office equipment such as multi-lined phones and printers
  - Ability to identify, evaluate, and resolve standard problems effectively
  
  #HealthcareServices #CustomerService #RemoteWork #CareerOpportunities #BenefitsPackage
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California.

Notice