Sutter Health
Customer Service, Medical Receptionist, Remote-USA
NewJob Description
- Req#: R-106964
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $27.36/hour
- Work from home flexibility with required internet speeds of 15 mbps download and 5 mbps upload
- Opportunity for career advancement within the healthcare sector
- Supportive and collaborative work environment focused on customer satisfaction
- Comprehensive benefits package available for eligible roles
- Engage with diverse audiences and contribute to continuous improvement in business processes
What to Expect (Job Responsibilities):
- Respond to incoming inquiries and service requests from patients, employees, providers, and vendors via phone, email, and web portal
- Establish and maintain strong, collaborative relationships with customers to enhance service delivery
- Adhere to all regulations and policies to ensure the privacy and safety of employee and patient information
- Identify, evaluate, and resolve standard problems through established solutions
- Operate office equipment such as multi-lined phones, printers, and scanners while managing multiple tasks
What is Required (Qualifications):
- High School Diploma or General Education Diploma (GED)
- Minimum of 1 year of experience in Human Resources, Payroll, Accounts Payable, Supply Chain, or related customer service roles
- Familiarity with computer programs such as Microsoft Office and information systems
- Strong written and verbal communication skills for explaining sensitive information to diverse audiences
- Ability to work independently and collaboratively while maintaining confidentiality
How to Stand Out (Preferred Qualifications):
- 1 year of experience in the medical and healthcare fields
- Knowledge of processes within Human Resources, Payroll, Accounts Payable, or Revenue Cycle Customer Billing
- Excellent time management and organizational skills
- Experience working in environments with interruptions and managing multiple tasks
- Ability to build collaborative relationships with peers and healthcare providers
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Sutter Health is a not-for-profit integrated health delivery system headquartered in Sacramento, California.
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