California Jobs
Customer Service Position (Remote)
This job is now closed
Job Description
- Req#: 32598414162
Employer Industry: Customer Service
Why consider this job opportunity:
- Health insurance coverage, including dental and vision
- Excellent retirement plan
- Opportunity for tremendous upward mobility into other positions and management
- Flexible working hours
- Remote position available (work from home)
What to Expect (Job Responsibilities):
- Provide excellent customer care by assessing customer needs and delivering accurate solutions
- Manage incoming calls, emails, chats, and interactive voice response systems
- Learn and adhere to all customer service procedures and policies
- Strive to meet and exceed personal and team target goals
- Record, organize, and file customer interactions and account changes
What is Required (Qualifications):
- Previous experience in customer support, client services, sales, or a related field
- Excellent communication skills over the phone and other communication platforms
- Basic computer skills and experience
- Ability to multitask effectively
- Strong time management and prioritization skills
How to Stand Out (Preferred Qualifications):
- Experience in upselling products or services
- Proven ability to actively listen and relay information clearly
- Demonstrated commitment to providing a positive customer experience
#CustomerService #RemoteWork #CareerGrowth #HealthBenefits #FlexibleHours
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