California Jobs
Customer Service Position (Remote)
This job is now closed
Job Description
- Req#: 32524578217
Employer Industry: Customer Service
Why consider this job opportunity:
- Health insurance coverage, including dental and vision
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours with the option for remote work
- Supportive environment focused on positive customer experiences
What to Expect (Job Responsibilities):
- Answer and manage incoming calls, emails, chats, and interactive voice response systems
- Provide excellent customer care by assessing customers' needs and delivering accurate information
- Follow customer service procedures and policies while striving to exceed personal and team targets
- Record, organize, and file customer interactions and account changes
- Facilitate scheduling callbacks and appointments to resolve customer needs
What is Required (Qualifications):
- Previous experience in customer support, client services, sales, or a related field
- Excellent communication skills over the phone and other platforms
- Basic computer skills and experience
- Ability to multitask effectively
- Strong time management and prioritization skills
How to Stand Out (Preferred Qualifications):
- Experience in upselling products or services
- Ability to actively listen and relay information accurately
- Demonstrated customer-focused approach for positive experiences
#CustomerService #RemoteWork #CareerAdvancement #FlexibleHours #HealthBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.