Sitel Group
Customer Service Professional with Czech and English
What's your preference?
Job Description
- Req#: 399160
About us
Join our team at Foundever!
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!
Customer Service Specialist with Czech and Slovak
Fully remote work mode from Poland.
Your daily tasks:
✅ Providing the highest level of customer service (contact with clients via phone and e-mails);
✅ Meeting targets set by the client and management;
✅ Following company policies and procedures, ensuring quality;
✅ Performing daily tasks in an efficient and timely manner;
What do we expect from you?
Language: Proficiency in Czech (native level) and advanced knowledge of English (B2 level);
Experience: Customer Service experience is a must, great if you have experience in technology focused roles;
Technology: Knowledge of MS Office and developed computer skills;
Personality: Motivated, enthusiastic.
Advantages will be:
Ability to prioritize and plan;
Independence AND ability to work with minimal supervision;
Tech savvy background, ability to solve problems, troubleshooting skills;
Attention to detail;
Working conditions:
Type of contract you choose yourself (freelance contract for students and employment contract for other employees);
Working from the comfort of your own home;
Day shifts from Monday to Friday only, no weekend shifts.
We offer:
Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);
Private Medicover healthcare;
Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
Professional development through training and cross-location cooperation at the international level.
Don't hesitate and apply now!
About the company
At Sitel Group, we redefine the way brands connect with their customers – one experience at a time. With our People First culture, we have a commitment to our associates to allow for tremendous growth across an exciting range or global opportunities, including working from home. In fact, around 93 percent of our non-agent positions are filled by internal talent today. We know our success is due to our diverse, talented and passionate people. Begin your journey today!
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.