Sitel Group

Customer Service Professional with English


PayCompetitive
LocationWarsaw/Woj. Mazowieckie
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 397394

      About Us

      Join our team at Foundever!

      Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

      Customer Service Specialist with English

      WARSAW

      Your daily tasks:

      ✅ Providing the highest level of customer service (Chat/E-mail);

      ✅ Meeting targets set by the customer and management;

      ✅ Following company policies and procedures, ensuring quality;

      ✅ Performing daily tasks in an efficient and timely manner;

      ✅ Achieving quality goals for customer satisfaction.

      What do we expect from you?

      Language: Proficiency in English (C1);

      Technology: Knowledge of MS Office and developed computer skills;

      Personality: Motivated and enthusiastic;

      Available to work on a shift pattern (we are open Mon-Sun 24/7).

      Advantages will be:

      Ability to prioritise and plan;

      Independence and ability to work with minimal supervision;

      Ability to solve problems;

      Attention to detail;

      Sales skills;

      Soft skills.

      Working conditions:

      Mandate Contract (freelance);

      Basic salary + bonuses;

      On-site work from the office in Warsaw Mokotów.

      What else should you know?

      Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);

      We offer private Medicover insurance;

      Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;

      Professional development through training and cross-location cooperation at the international level.

      Go further with Foundever™

      Are you ready to move your career forward? At Foundever™, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

      Apply now!

      ⏰ Don't wait, we are waiting for your application! ⏰

  • About the company

      At Sitel Group, we redefine the way brands connect with their customers – one experience at a time. With our People First culture, we have a commitment to our associates to allow for tremendous growth across an exciting range or global opportunities, including working from home. In fact, around 93 percent of our non-agent positions are filled by internal talent today. We know our success is due to our diverse, talented and passionate people. Begin your journey today!