California Jobs
Customer Service (Remote)
This job is now closed
Job Description
- Req#: 32647987628
Employer Industry: Customer Service
Why consider this job opportunity:
- Health Insurance (including dental and vision)
- Excellent retirement plan
- Tremendous upward mobility into other positions and management
- Flexible hours
- Remote position available (work from home)
What to Expect (Job Responsibilities):
- Answer client inquiries and provide product information with empathy and efficiency
- Manage incoming calls, emails, chats, and interactive voice response systems
- Follow all customer service procedures and policies to ensure a positive experience
- Record, organize, and file customer interactions and account changes
- Upsell products and schedule callbacks or appointments as needed
What is Required (Qualifications):
- Previous experience in customer support, client services, sales, or a related field
- Excellent communication skills over the phone and other platforms
- Basic computer skills and experience
- Ability to multitask effectively
- Strong time management and prioritization skills
How to Stand Out (Preferred Qualifications):
- Experience in a customer service or sales environment
- Proficiency in using various communication platforms
#CustomerService #RemoteWork #CareerGrowth #HealthBenefits #FlexibleHours
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