American Specialty Health Incorporated
Customer Service Rep, Clinical (Remote, $15/hour)
Pay$15.00 / hour
LocationRemote
Employment typeFull-Time
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Job Description
- Req#: ocRFvfwX?nl=1
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Starting pay at $15/hour with potential to reach $16/hour within the first year, plus merit and additional bonus opportunities
- Remote work flexibility with company-provided technology equipment
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Integral role in empowering individuals to live healthier and longer
What to Expect (Job Responsibilities):
- Answer incoming calls in a professional, accurate, timely, and courteous manner
- Record information in the Communication Log and ascertain the nature of the call
- Look up member information using proprietary systems and provide relevant information to callers
- Forward logs requiring further research to the appropriate department
- Meet or exceed minimum key job accountabilities established for the Customer Service Representative position
What is Required (Qualifications):
- High School Diploma or equivalent required
- Minimum of one year of experience performing customer service duties; inbound call center experience preferred
- Basic computer skills
- Strong verbal communication skills
- Ability to exercise strict confidentiality in all matters
How to Stand Out (Preferred Qualifications):
- Experience in a high-volume call center environment
- Proficiency in utilizing online resources for customer service
- Demonstrated ability to analyze information and develop effective solutions
- Experience working in a remote environment
- Strong interpersonal communication skills
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CallCenter
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
One of the nation's leading providers of health and wellness programs