Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $16/hour within the first year, plus merit and additional bonus opportunities based on performance
- Opportunity for career advancement and growth within the organization
- Work remotely from home with company-provided technology equipment
- Supportive and collaborative work environment
- Integral role in empowering individuals to live healthier and longer

What to Expect (Job Responsibilities):
- Answer incoming calls in a professional, accurate, timely, and courteous manner
- Record information in the Communication Log and ascertain the nature of the call
- Look up member information using proprietary systems and provide information to callers
- Meet or exceed minimum key job accountabilities established for the Customer Service Representative position
- Document all calls appropriately and attend weekly staff meetings to foster teamwork

What is Required (Qualifications):
- High School Diploma or equivalent required
- Minimum of one year of experience performing customer service duties; inbound call center experience preferred
- Basic computer skills
- Strong verbal communication skills
- Ability to exercise strict confidentiality in all matters

How to Stand Out (Preferred Qualifications):
- Experience in a high-volume call center environment
- Proven ability to analyze information and develop effective solutions
- Demonstrated ability to effectively organize, prioritize, and manage time
- Strong listening and interpersonal communication skills
- Familiarity with healthcare-related services

#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CallCenter

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