ARS/Rescue Rooter

Customer Service Rep - Houston, TX


Pay$18.00 - $19.00 / hour
LocationHouston/Texas
Employment typeFull-Time

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  • Job Description

      Req#: 54789

      Company Name

      ARS-Rescue Rooter

      Overview

      Pay: $18-$19 per hour Schedule: 1pm-10pm with rotating weekends

      Full-time, year-round work

      Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.

      What We Offer:

      • Weekly pay via direct deposit

      • Paid training and onboarding

      • Insurance available after 31 days

      • Low-cost medical (as low as $5/week)

      • Dental, vision, HSA/FSA

      • 401(k) with company match

      • 13 days PTO + 8 paid holidays

      • Company-paid life insurance

      • Clean office environment with strong team culture

      • Career growth opportunities within a national network

      Responsibilities

      Deliver exceptional customer service through inbound and outbound calls. You’ll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office.

      **This position is NOT remote**

      Qualifications

      What You Need:

      • Prior experience in a customer service or call center environment

      • Proficiency with Microsoft Office and computer-based systems

      • Ability to handle multi-line phones with accuracy and composure

      • Must report daily to the office (no remote work available)

      • Weekend and shift flexibility may be required

      • Must pass background check and drug screening

      Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional money may be offered based on experience and will be detailed in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on any protected status under federal, state, or local law. Privacy policy available upon request.

  • About the company

      American Residential Services is a United States network of plumbing, and home and commercial heating and air conditioning businesses, operating under the trade name ARS/Rescue Rooter.

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